We have ordered licensee for 2 separate servers:
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But server quantity in photon server launcher still show us "Server Quantity: 1":
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We have problem in production:
Server with Hardware ID: 5D92-C931-B9B5-91FE-0A1C-4234 works good
but
Server with Hardware ID: 2116-9E5C-A63C-5503-A556-51B4
works only with small CCU (I am not sure, but it probably something like 10 or 20 users?)
Another strange thing - license file stays the same (byte-to-byte comparsion) after we ordered new license.
Questions:
1. Is it OK to see Server quantity = 1 in photon launcher in our case?
2. Where and what we have to look up in logs to detect problems with license? Could you provide us an example of message about license problems?
But server quantity in photon server launcher still show us "Server Quantity: 1":
We have problem in production:
Server with Hardware ID: 5D92-C931-B9B5-91FE-0A1C-4234 works good
but
Server with Hardware ID: 2116-9E5C-A63C-5503-A556-51B4
works only with small CCU (I am not sure, but it probably something like 10 or 20 users?)
Another strange thing - license file stays the same (byte-to-byte comparsion) after we ordered new license.
Questions:
1. Is it OK to see Server quantity = 1 in photon launcher in our case?
2. Where and what we have to look up in logs to detect problems with license? Could you provide us an example of message about license problems?