Recently some of our players met a new issue - they can't connect to the game. The amount of those players are not great, but the issue is stable, they can't connect whenever they are trying. We made a special build for them and collected a few logs, that looks quite the same
16:30:42, msgType: Warning, message: Can't execute Disconnect() while not connected. Nothing changed. State: PeerCreated
16:30:43, msgType: Log, message: OnStatusChanged: Connect current State: ConnectingToMasterserver
16:30:43, msgType: Log, message: Connected to masterserver.
16:30:43, msgType: Log, message: OnEvent: Event 226.
16:30:43, msgType: Log, message: OnStatusChanged: EncryptionEstablished current State: Authenticating
16:30:44, msgType: Log, message: OperationResponse 230: ReturnCode: 0.
16:30:44, msgType: Log, message: OnConnectedToMaster() was called by PUN. Now this client is connected and could join a room. Calling: PhotonNetwork.JoinRandomRoom();
16:30:44, msgType: Log, message: OnPhotonRandomJoinFailed() was called by PUN. No random room available, so we create one. Calling: PhotonNetwork.CreateRoom(null, new RoomOptions() {maxPlayers = 4}, null);
16:30:44, msgType: Log, message: OperationResponse 227: ReturnCode: 0.
16:30:44, msgType: Log, message: OnStatusChanged: Disconnect current State: DisconnectingFromMasterserver
16:30:54, msgType: Log, message: OnStatusChanged: TimeoutDisconnect current State: ConnectingToGameserver
16:30:54, msgType: Error, message: OnFailedToConnectToPhoton, cause: DisconnectByClientTimeout
16:30:55, msgType: Log, message: OnStatusChanged: Disconnect current State: Disconnecting
16:30:55, msgType: Error, message: OnDisconnectedFromPhoton
So it looks like they are connecting, trying to find the room, failed, trying to create one and disconnecting 10 seconds after.
We are using Photon On-Premise with a custom plugin. Any help or advices would be appreciated.
16:30:42, msgType: Warning, message: Can't execute Disconnect() while not connected. Nothing changed. State: PeerCreated
16:30:43, msgType: Log, message: OnStatusChanged: Connect current State: ConnectingToMasterserver
16:30:43, msgType: Log, message: Connected to masterserver.
16:30:43, msgType: Log, message: OnEvent: Event 226.
16:30:43, msgType: Log, message: OnStatusChanged: EncryptionEstablished current State: Authenticating
16:30:44, msgType: Log, message: OperationResponse 230: ReturnCode: 0.
16:30:44, msgType: Log, message: OnConnectedToMaster() was called by PUN. Now this client is connected and could join a room. Calling: PhotonNetwork.JoinRandomRoom();
16:30:44, msgType: Log, message: OnPhotonRandomJoinFailed() was called by PUN. No random room available, so we create one. Calling: PhotonNetwork.CreateRoom(null, new RoomOptions() {maxPlayers = 4}, null);
16:30:44, msgType: Log, message: OperationResponse 227: ReturnCode: 0.
16:30:44, msgType: Log, message: OnStatusChanged: Disconnect current State: DisconnectingFromMasterserver
16:30:54, msgType: Log, message: OnStatusChanged: TimeoutDisconnect current State: ConnectingToGameserver
16:30:54, msgType: Error, message: OnFailedToConnectToPhoton, cause: DisconnectByClientTimeout
16:30:55, msgType: Log, message: OnStatusChanged: Disconnect current State: Disconnecting
16:30:55, msgType: Error, message: OnDisconnectedFromPhoton
So it looks like they are connecting, trying to find the room, failed, trying to create one and disconnecting 10 seconds after.
We are using Photon On-Premise with a custom plugin. Any help or advices would be appreciated.